You can check the supplying rates and the brand lists in Order board (http://www.kcosw.com/xe/order2016) after logging in.
If you are satisfied with our supplying rates, download the order list. (Be sure to download our latest updated order list)
After making an order list, please send it to our manager Ms.Sarah (email@example.com)
Once we send you an invoice and accept the order, we will start preparing the order products.
Please use WhatsApp to communicate with us in real time.
We update your order process through WhatsApp.
WhatsApp : +82.10.3309.9958 (Sarah) / +82.10.2754.9958 (Jane)
Here are our procedures in detail:
1. Once we receive your order list (Be sure to send us the latest updated order list), we will send you an invoice within 2 working days.
- If you don't receive an invoice or any reply, kindly resend us the order list.
2. We request 50% of product cost as down payment to start arranging your order.
- Our payment currency is Korean won(KRW) and we use Korean won bank account.
- Even if you send us US dollars or any other currencies, Korean won will be deposited into our bank account
after being exchanged from USD to KRW.
- Once we receive your money, we will send you the copies of our bank account so that you are able to check
how much we receive in Korean won(KRW) exactly.
- If the money we receive is more than requested, we would keep the balance in your name.
- If otherwise, we would request you to send us the differences in your next payment.
2-1. For small order, you can send us 100% of product cost with estimated delivery charges in advance.
- Only If you don't mind having some balance after your order, you may choose this option.
- Be sure that this doesn't mean that we can guarantee 100% products ready.
- This option will help you save remittance charges.
3. It will take around 1 to 3 working days for us to receive your money.
4. After we receive your down payment, we will start arranging your order.
5. The lead time is very varied depending on when, which, how many you order, etc.
- Normally 1 week is enough for us to prepare your products.
- If you order several brands together, it might take around 2 weeks.
6. After we receive products in our office, we will check and pack the products.
- While we check products, we will create a group chat in whatsapp and invite you to update your order process. We will
take some photos of your order status before we pack and send them to you with confirmed invoice.
7. We send you the confirmed invoice with delivery charges.
8. You send us balance according to the confirmed invoice.
9. After we receive your balance payment, we will ship out the products to you by EMS(Express Mail Service).
- You or your forwarding partner can pick up the products in our office.
- We can send out the products to the designated place in Korea. (Local delivery charge : KRW 5,000 per box)
10. We will send you the tracking number of EMS.
Please make sure that we cannot confirm the lead time before we pack the products.
In addition, we do our best that you can receive your order as you ordered. However, sometimes the brand offices don't hold
their products 100%, so they might be out of stock or lack of stock. For those reasons, we cannot guarantee your products
to be sent 100%. Please kindly understand this situation.
However, we guarantee all products are 100% authentic and carefully hand packed!
Here are the photos of the products that we send before balance payment.