Parcels can be caught by customs office in each country.
It rarely happens, but customs duty and other taxes like import tariff, additional tax, VAT and etc. may be imposed when the shipment reaches your country.
If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country and you may contact the customs office at your country for more details.
We, KCOS only handle export declaration by our side in Korea. Thus, you may need to take care of import declaration with your customs agent. After the arrival of parcels, you may check whether import declaration is needed with your post office or customs office. Also, an offic in your country may inform you about this process so that import declaration is made and a buyer can receive the parcels well.
We strongly recommend you to track your parcels with the tracking number we send you.
Please visit and track your parcels here https://trace.epost.go.kr//xtts/tt/epost/ems/ems_eng.jsp after you receive the tracking number from us.