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Please check frequently asked questions before sending us inquiries.

List of Articles
No. Category Subject Views
34 Cosmetics Do you sell authentic products? 19342
33 Cosmetics I want to buy samples. 14896
32 Payment What is supplying rate? 20788
31 Payment I want to pay by my own country's currency. 13246
30 Cosmetics Do you sell fresh cosmetics? 11736
29 Payment What is remittance charge and who pays that? file 12949
28 Payment I want to send money by Paypal. 12989
27 Payment I want to save remittance charges. 12338
26 Delivery Are all products packed by bubble wrap? 14921
25 Delivery I want to know the exact shipping cost in advance. 13788
24 Delivery I want to know estimated shipping cost and delivery period. file 56500
23 Delivery What if received products are damaged? 17862
22 Order Minimum order amount per brand and Minimum order Q'ty per product file 23710
21 Order Interested product is not on your order list. 12145
20 Order I want to revise your order lists. 11758
19 Others Do products have English labels? 13209
18 Others I need documents or certificates. 21050
17 Others I want to visit your office. 15038
16 Order Can I order several brands with minimum order amount? 13154
15 Payment Which exchange rate is applied? file 11684
14 Delivery Do you deliver cosmetics to our country? 23856
13 Others My account isn't activated / I don't receive the activation email. 16181
12 Membership How to sign up 23547
11 Membership How to find your account info (password) 14370
10 Order What is box quantity(Box Q'ty)? 16155
9 Delivery Check your country's Maximum Delivery Weight (20kg / 30kg) file 13898
8 Order Why is wholesale price on invoice different from my order list? file 11627
7 Cosmetics Expiration Date of Cosmetics file 7237
6 Order When can I reorder 'out of stock' product? 7350
5 Delivery How can I use LBC Korea delivery for the Philippines? file 24668
4 Delivery My parcels are caught by customs office. What should I do? 19428
3 Order To cancel or to get a refund of the products when they are out of stock, lack of stock 13311
2 Others I can't access your website due to excess of connection amount. 6391
1 Others I received my order and there are some issues about the products. What should I do? 3309
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