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FAQs

Please check frequently asked questions before sending us inquiries.

  • Q: [Delivery] How can I use LBC Korea delivery for the Philippines?
    A:

    To receive the parcels by EMS (which is our delivery method) is risky due to the customs in the Philippines. 

    Thus, we recommend you to use LBC Korea to receive the parcels in PH.


    Please kindly contact LBC Korea by yourself, you may need to arrange the shipment and make the payment with them, not LBC Philippines. Please do not contact LBC PH! 


    Here is the contact information of LBC Korea:

    <Facebook>

    https://www.facebook.com/LBCExpress.Korea/


    <Call>

    LBC Korea: +82 1522 3428 (Office call)


    <Email>

    TanguyanRuela@lbcexpress.co.kr 

    eluto@lbcexpress.co.kr



    For your reference, this is the delivery charge and notice from LBC Korea (HanPass) as below:


    <Air Cargo Rates> 

    lbc korea.png


    *The price is the same regardless of your final destination.

    *Tax is EXCLUDED on the price. The tax will be 20% of the price.

      So, a total delivery charge will be price + price × 20% (for tax).

    *It will take 3-5 days from LBC Korea to Maynila and Luzon as of departure date.
      It will take 5-7 days from LBC Korea to Visayas and Mindanao as of departure date.

      LBC will send your products out every day.

    *If you choose the air delivery by airplane, we will register them as a gift on the export declaration.

      And we need to pack the products under 12 pieces as per product in one box. 


    <Sea Cargo Rates>

    LBC sea.PNG



    *You can use a Jumbo box or a Regular box.

      If you use the Jombo box, the maximum weight per box is 80kg and LBC Korea (HanPass) will pick up the box to their office. The delivery fee/pick-up service/The fee of Jumbo box are free of charge. 

      If you use the Regular box, the maximum weight per box is 20kg and we send the boxes to LBC office. 

      If your parcels are heavier than 30 Kg, the extra fee from LBC Korea is KRW 1,500 per kg. 


    *It takes 3 weeks from LBC Korea to Maynila and Luzon as of departure date.
      It takes 4 weeks from LBC Korea to Visayas and Mindanao as of departure date.

      LBC Korea will send your products out once a week.


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