Terms of Service

Last Updated: July 1, 2025

Effective Date: July 1, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you" or "the User") and CROBO Corp. ("we," "us," or "our"), concerning your access to and use of the kcosw.com website and its associated services, including the AI Chatbot (collectively, the "Service").

2. Account Registration and Approval

To use the Service, you must register for an account and provide accurate and complete business information. All accounts are subject to our internal review and approval. We reserve the right to refuse or terminate any account at our sole discretion, especially if the information provided is found to be inaccurate, incomplete, or does not meet our business criteria.

3. The Service

The Service provides registered users with access to wholesale pricing, product information, and ordering capabilities for Korean cosmetics. The Service is provided free of charge; there are no membership or subscription fees. Our revenue is generated from the sale of products.

4. Service Usage and Limits

While the Service is offered free of charge, it is not unlimited. We reserve the right to impose limits on access to certain features of the Service, including the AI Chatbot, based on factors such as usage volume, user status, or other criteria at our sole discretion. These measures are in place to ensure service quality, prevent abuse, and manage operational costs. Any applicable limits will be communicated to the user through the Service or by other means.

5. AI Chatbot

Our Service includes an AI Chatbot designed to provide 24/7 customer support. You acknowledge and agree to the following:

  • For Informational Purposes Only: The AI Chatbot's responses are generated based on available data and are for informational purposes only. They do not constitute binding offers, promises, or official company statements.
  • Disclaimer of Accuracy (Hallucinations): Due to the nature of large language models, the AI Chatbot may produce inaccurate or incomplete information ("hallucinations"). You should always verify critical information (e.g., pricing, stock levels, policy details) through official order forms or by contacting our human support team.
  • No Liability: We are not liable for any actions you take or decisions you make based on the information provided by the AI Chatbot. Your use of the AI Chatbot is at your own risk.

6. Orders, Pricing, and Availability

All information on the Service, including product descriptions, availability, and pricing, is subject to change at any time without notice. Placing an order does not guarantee its fulfillment. We reserve the right to refuse or cancel any order for any reason, including stock limitations or pricing errors.

7. User Responsibilities

You agree to use the Service only for lawful business purposes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

8. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of CROBO Corp. and its licensors.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. You may terminate your account at any time by contacting us.

10. Disclaimer of Warranties; Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding the Service. In no event shall CROBO Corp., nor its directors or employees, be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Republic of Korea, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page.

13. Contact Us

If you have any questions about these Terms, please contact us:

  • Company: CROBO Corp.
  • Representative: JUNGYONG KANG
  • Business Registration No.: 769-87-01147
  • Email: info@kcosw.com
  • Phone: +82-2-849-9901
  • Address: #B204, #B203, #B202, 225, Gasan digital 1-ro, Geumcheon-gu, Seoul, 08501, Republic of Korea